Can you cancel your telephone and internet subscription during the period you are not in France?
There are many rumours about this. The answer is yes and no.
No you can’t when you have a normal subscription like the Orange Zen or with SFR etc. All these subscriptions can only be cancelled when you pay a cancellation fee (€ 50) and after reinstalling you won’t get your telephone number back. You even need to send your modem back. And every time you want to reinstall the subscription, you have to go through the normal process of subscribing for a new internet connection. Usually also including the costs of a technician (€ 60) who needs to come for activating the line.
Yes you can when you have the normal landline (analogue line) for € 25 per month, with a ‘découverte’ internet subscription for € 24 per month from Orange. But you won’t have the free landline calls to 100 countries since you are using the old-fashioned analogue line and not the internet line. You must register with Orange as having a ‘maison secondaire’ and every time you have to inform them when you leave and when you come back. Unfortunately this is not a fail-safe procedure since many people have experienced that it sometimes takes weeks before the line is connected again.
Hans, VIDEPC
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